1. Easy Return
We accept returns for any reason within 30 days after you receive and sign for the package. To qualify for a return:
Items must be in original condition, including:
Opened or unopened, with tags attached.
Never worn or washed.
Originally packaged (including boxes, bags, and any accessories).
Refund Process:
We will issue a refund as soon as we receive the returned package.
Shipping costs are non-refundable.
Refunds will only be issued after we receive the returned package.
2. Defective Items or Wrong Orders
If you receive a defective or incorrect item, including:
Wrong color, size, fabric, or pattern.
Item not as described.
Damaged or broken package upon delivery.
Stained or damaged items.
Please contact us immediately for a return or exchange.
We will cover the shipping cost for defective or incorrect items.
For items that are not defective, customers are responsible for the return shipping cost.
3. Process of Return / Exchange
Contact us via email: service@almiranda.com
We will provide the return address.
Ship the item back to the address provided.
Provide the tracking number to us.
After receiving the returned package:
Return: We will issue a refund.
Exchange: We will ship the replacement item.
4. Shipping Cost
Customers are responsible for the shipping cost to return items (except for defective or incorrect items).
Shipping fees are non-refundable.
5. Refund Timeline
Refunds are usually processed within 3–5 business days after receiving the returned package.
Refunds will be issued to the original payment method.
Please note: It may take 1–30 business days for the refund to appear on your statement, depending on your bank’s processing time.
6. Customer Support
For any questions or assistance, please contact us at: service@almiranda.com
All emails are replied to within 24–48 hours.